CMS Hiring Process
What Happens Next...
Your CMS background screen is in progress. Watch this video to learn what you can expect during your hiring process!
FAQ
Need clarification?
Where do I submit my health screening documents?
You have a few options for submitting your health screening results:
- Submit these in the Applicant Portal.
- Fax to 704-237-1096.
- Email to dataentry@bib.com.
I am out of town, where can I take my drug test?
Our system allows you to search any zip code for available clinics. If for any reason there is no clinic near you, you will be given the option "Alternate Facility Needed" and BIB will select one for you. Please allow 2 hours for BIB to find a clinic and send you the needed documents. For an update you can contact us at applicantinquiry@bib.com.
CMS Payment and Registration Options for Health Screening Services
For Charlotte-Mecklenburg Schools applicants, when you register for health screening you will have 3 options.
1 - You can register to have these services done at one of our network facilities. You would be paying for the cost of the service and paperwork processing in this instance.
2 - You can register to use your own physician. You would only be paying for the processing of the paperwork only and would be responsible for the cost of your doctor visit. We don't control how the doctor's office operates so you would need to confirm if you can just forward them the paperwork to complete or if they will require another visit. You do not receive the paperwork until you have completed registering and paying.
3 - You can transfer your paperwork from another NC School or staffing agency. In this instance, you would have previous employment at and NC School or staffing agency with no gaps of employment. You would have to obtain that paperwork and forward it to us. You would only be paying for the processing of the paperwork only.
For all 3 options you still have to register and pay for registering/processing.
How long does the CMS hiring process take?
There are four main steps to the hiring process for Charlotte-Mecklenburg Schools that are handled by BIB:
- Background Check - The background check typically takes around 2-3 days to complete. You can check the status of the background check at the Applicant Portal. You will be notified when this is complete via email.
- Drug Test - Processing at the lab takes around 2-3 days. Processing does not start until after the lab receives the sample, which may take a day or two to arrive. The final result of your drug screen will be available to you in the Applicant Portal.
- Health Screening Services - This is totally up to you! You can choose an appointment date that works for you. The health exam is completed in the same visit, but the TB skin test requires that you come back after 2 days to have the results read. They will be available immediately after the result is read.
- Fingerprinting and I-9 Services - These services are completed during your scheduled visit to the CMS office. Each service takes approximately 15 minutes to complete.
More detailed information about the CMS Hiring Process can be found in our article here.
What forms of ID do I need for my I-9 appointment?
Please refer to the U.S. Citizenship and Immigration Services for acceptable forms of ID, linked below.
I missed my fingerprinting appointment and need to reschedule.
To reschedule your fingerprint appointment, click the link below:
https://calendly.com/background-investigation-bureau/cmsfingerprints
I missed my I-9 appointment and need to reschedule.
To reschedule your I-9 appointment, click the link below:
What happens if I don't pass my background check or drug test?
If you fail your background check or drug test you will be contacted by CMS.
How Long Does Each Step Take?
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Step 1- Background Check
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Step 2- Drug Test
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Step 3- Health Screening Services
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Step 4- Fingerprinting and I-9 Services
The background check typically takes around 2-3 days to complete. You can check the status of the background check at the Applicant Portal. You will be notified when this is complete via email.
Processing at the lab takes around 2-3 days. Processing does not start until after the lab receives the sample, which may take a day or two to arrive. The final result of your drug screen will be available to you in the Applicant Portal.
This is totally up to you! You can choose an appointment date that works for you. The health exam is completed in the same visit, but the TB skin test requires that you come back after 2 days to have the results read. They will be available immediately after the result is read.
These services are completed during your scheduled visit to the CMS office. Each service takes approximately 15 minutes to complete.
Emails You can Expect
- First your background screen will be processed for Charlotte-Mecklenburg Schools by Background Investigation Bureau (BIB). You will receive an email with credentials to your personal online portal to monitor to the process of the various steps involved in your hiring process from BIB.
- Once your background check has been initiated, you will also receive an email with clear instructions to register for and take a drug test. You may choose a clinic in the state in which you are currently residing.
- The next email from BIB will be to register and pay for your NC Schools Health Certificate and TB test. You should not register for these exams until you have been contacted by a staffing technician with your hire date to begin employment. Be prepared to pay for the health screening services with a credit card at the end of the registration. (prices will vary based on the clinic chosen and these fees will not be reimbursed by CMS)
- An email that contains your receipt for payment of health screening services.
- An email that contains your authorization form if you selected to go to a local Charlotte area clinic for your health services along with a blank copy of the NC Schools Health Certificate. These should be printed and taken with you to the clinic. If you are going to your personal physician, please take the copy of the NC Schools Health Certificate with you for your doctor to complete. If you want to go to a clinic in a state other than NC, please choose the personal physician option and you are responsible for directly paying the clinic in the state you are in.
- An email with a link to complete section 1 of the i-9 Employment Eligibility Verification from required by the government, as well as a link to select an appointment to go to the CMS Administration building to complete section 2 of the form. Section 2 of the i9 form must be completed in person at CMS.
- An email with a link to schedule an appointment to have your fingerprints captured for an additional background check.
Questions?
Email Customer Support: applicantinquiry@bib.com