Background checks help organizations make informed hiring decisions - but they also come with legal responsibilities. When an employer, school, or organization considers denying employment, volunteer placement, or access based on a background check, they must follow the adverse action process. This guide explains what adverse action is, why it matters, and how to handle it correctly.
Adverse action refers to any negative decision made about an applicant, employee, or volunteer based in whole or in part on information found in a background check.
Examples of adverse action include:
Adverse action requirements are governed by the Fair Credit Reporting Act (FCRA).
The adverse action process gives individuals a chance to review and dispute incorrect or outdated information.
Failing to follow adverse action procedures can lead to fines, lawsuits, and regulatory action.
Criminal records may be incomplete, misattributed, or outdated.
Education, healthcare, and youth-serving organizations are especially vulnerable to compliance violations.
Following the correct process demonstrates fairness and consistency in decision-making.
Before taking action, organizations should:
EEOC guidance on fair hiring: https://www.eeoc.gov/prohibited-employment-policiespractices
Before making a final decision, you must send a pre-adverse action notice that includes:
Applicants must be given reasonable time to:
Most organizations allow 5 business days, though longer periods are recommended.
If the applicant disputes information:
If the decision stands, the final adverse action notice must include:
Organizations that follow adverse action procedures gain:
Adverse action is a critical part of compliant background screening. By following the required steps - pre-adverse notice, waiting period, and final notice - organizations protect applicants’ rights while reducing legal risk.
Need help staying compliant?
Bchex supports FCRA-compliant background screening with built-in adverse action workflows to help organizations follow the process correctly every time.
Q: What triggers adverse action?
Any negative decision based on a background check triggers adverse action requirements.
Q: How long must I wait after pre-adverse action?
Most organizations wait at least 5 business days, though longer is safer.
Q: Does adverse action apply to volunteers?
Yes - if the decision is based on a background check.
Q: Can I make exceptions to adverse action?
No - the process must be followed consistently.
Q: What happens if I skip adverse action?
You risk fines, lawsuits, and compliance violations.