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2026 Industry Report

Background Screening Vendor Satisfaction: A National Survey of HR Leaders

We surveyed HR and hiring leaders at companies all across the country — anonymously. We found this: 3 in 5 HR leaders are stuck with screening vendors they don't trust. Most have stayed anyway. They feel stuck. But what if they aren't?

9 pages Original research
National survey U.S. HR & hiring leaders
6 min read Six findings inside

Published by Bchex. Trusted by 3,100+ organizations since 1995.

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What's inside

Six findings on HR's quiet relationship with screening vendors.

Original research from HR and hiring leaders at companies across the country. Nine pages. The 2026 Background Screening Buyer Report is the most complete picture of what HR buyers expect from screening vendors, what actually drives their choice to stay or switch, and where the category over-delivers on the wrong things.

  • Why long tenure isn't loyalty. 81% of companies have stayed with their provider 3+ years; but they're stuck, unhappy, and looking for a change.
  • The sales-promise gap. Most buyers report at least one prior experience where their vendor made a promise during the sales process and didn't keep it.
  • Why HR leaders stay anyway. And what most could actually do about it.
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Original research from Bchex. Online survey of U.S. HR and hiring leaders across multiple industries, fielded April 2026.