"Our focus at bchex is razor-sharp: We are obsessed with creating exceptional experiences and earning the loyalty of our customers. That's our definition of true success."
Take a look at our numbers
1
M
Annual Searches
28
Y
Founded in 1995
3
K+
Cups of Coffee a Month
The Bchex Story:
From Grit to Innovation
In 1995, Bchex was founded as Background Investigation Bureau (BIB) with an entrepreneurial spirit and a mission to enhance workplace safety. Our founders balanced their ambitious startup with the practicalities of making ends meet, delivering pizzas by night to sustain their vision.
Their tenacity and resolve forged one of the most successful, privately-established background check firms in the U.S. While pizza delivery is in our past, the same steadfast determination remains at the core of our work.
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Birth of Background Investigation Bureau (BIB) – Safer communities begin here.
1995 -
Revolutionizing the industry
1998Set the bar high with revolutionary electronic criminal record technology. -
Crafted one of the industry's earliest national criminal databases.
2000 -
Launched a groundbreaking aggregated national sex offender registry.
2002 -
Proudly joined as a founding member of NAPBS.
2003 -
Unveiled industry-leading continuous criminal monitoring software.
2009 -
Introduced OCCUDX, occupational health and drug testing
2011 -
Engineered industry-first automated EEOC-compliant assessment tools
2012 -
Achieved esteemed NAPBS (PBSA) Accreditation
2013 -
Created Secure Volunteer, transforming volunteer screening processes
2015 -
Accomplished 22 million sex offender screenings for major organizations
2018 -
Celebrated partnership with over 6,500 schools
2019- Celebrated partnership with over 6,500 schools.
- Initiated continuous monitoring of over 20 million individuals for sex offender status.
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Embraced cutting-edge tech and AI, slashing manual efforts by 80%.
2022 -
Released AI-driven Drivers License Scanning tech, minimizing errors by over 90%
2023 -
Evolved into Bchex
2024in 2024 we evolved into Bchex – The new face of background screening excellence. Read more about our brand evolution here
Our Values
Chexperts work hard to ensure our customers are more than just happy—they're thrilled. We aim for every customer to love our mission as much as we do and to become our champions, sharing their great experiences with others.
As Chexperts, we deeply understand the impact of our work on real lives. We're committed to helping individuals find fulfilling work, fostering safe environments, and enabling our customers to build exceptional teams.
We believe in the power of support and positivity. As Chexperts, we thrive by respecting and encouraging each other. This culture of mutual support enables us to excel for our customers and ourselves.
As Chexperts, we're committed to high-quality work, not just because it's our job, but because we know the impact it has. Every task matters because it touches lives and communities, making a real difference.
Chexperts embrace productivity and hard work. This shared commitment fosters positive energy and a thriving environment for the company and our customers. Together, we create a culture of getting things done.
Bchex was built on hard work and an unwavering spirit of dedication—qualities each Chexpert carries forward. We are committed, gritty and driven as a tribute to our humble beginnings.
These are the objectives that guide our culture.
Relentless Customer Focus
Infusing core values for unforgettable service.
Cultural Driven Innovation
Celebrating progress with tools that redefine markets.
Employee Wellbeing
Championing comprehensive well being for peak performance.
Positive Energy
Fueling success with a positive.
Our People
Discover the team that powers our vision.
“I am incredibly grateful to have found a purpose-driven career at Bchex"
"Every single day, I feel blessed to contribute to our mission of Protecting What Matters by promoting better screening processes and preventing the entry of undesirable individuals into organizations…A decade later, I'm still here because of the remarkable people and the meaningful mission we share.”
Jennifer Drake
- Senior Account Executive
“I absolutely love working at Bchex because the company culture is simply incredible”
“It's a place where collaboration and support thrive, making every day a joy to be part of. The shared commitment to protect and uplift others through our diligent work gives me a profound sense of purpose and fulfillment that is truly unmatched.”
Corrina Bryant
- Quality Assurance Manager
“I'm extremely happy with the culture, flexibility, people, and leadership here”
“The collaborative culture encourages innovation and respect. The flexibility offered is remarkable, allowing for work-life balance. The colleagues are supportive and inspiring, and the leadership empowers us to reach our full potential. It's a truly wonderful environment."
Michael Kinard
- Account Executive
“The genuine care and respect that permeates our workplace has made every day at Bchex truly a pleasure”
“I am immensely grateful for the opportunities for growth, the incredible work culture, and the exceptional colleagues I have had the privilege to work alongside. My five years at Bchex have been nothing short of extraordinary!”
Briann Messick
- Executive Administrator
“Working at Bchex has been an incredibly rewarding experience. From day one, I felt welcomed into a company that truly operates like a family”
“Bchex gave me my start in the industry, and I’ve learned so much since then—from the intricacies of marketing to the importance of building relationships. The guidance and support I’ve received here have been invaluable, and I’m grateful for the opportunity to grow professionally in such a nurturing environment. I’m proud to be part of the Bchex team and excited for what the future holds!“
Morgan Wing
- Marketing Administrator
“Working at Bchex has been incredibly rewarding. What I love most is the shared purpose and commitment to making a positive impact."
"I've been here since I was 22, and over the last eight years, Bchex has truly been my professional home. The opportunities to grow, learn, and take on new challenges have been endless. I'm grateful for the support and development I've experienced, and I'm excited to continue making a difference with Bchex."
Becca Morgan
- Marketing Director
“I am grateful for the opportunities Bchex gives their employees and the room for professional advancement”
“Bchex tremendously values and appreciates their hard-working employees. Personally, I love knowing that what I do in the research department helps prevent people with dangerous criminal backgrounds from obtaining jobs, such as working in school systems and with our children. ”
Courtney Abballe
- Research Specialist
“Having been part of the Bchex team for an incredible decade, I've personally witnessed our unwavering commitment to the well-being of our employees”
“The genuine care and remarkable support provided by Bchex are truly inspiring. We are not simply regarded as employees; we are recognized as the company's most valuable asset.“
Rosa Mateo
- Director of Team Experience & Communications
“I’ve worked for a few companies so far in my career and not a one has inspired me the way that Bchex does”
“The management team has full faith and confidence in its employees. It’s a forward-thinking company that strives to provide the best work environment and company culture so that each individual here can be the best possible version of themselves period! It’s a company that I’m proud to be a part of!”
Jennifer Martyn
- Director of Finance
“With Bchex, there is room to grow and incredibly knowledgeable people who take every opportunity to teach you”
“Because we work in such a fast-paced environment, I learn something new every day here. I am thankful to Bchex for the opportunities I have been given and the people who continue to make this a great place to work.”
Annalisa Swanston
- Accounts Receivable Analyst