Digital Reference Checks
Skip the voicemail tag. Our digital reference check platform reaches your candidate's former employers, managers, and colleagues automatically — then delivers structured, comparable reports you can actually use to make a decision.
FCRA-compliant · Integrated with your background screening workflow
Why Conducting Reference Checks Still Matters
Conducting reference checks is a crucial step in the hiring process.
Gain Deeper Insights
Understand a candidate's character, skills, and work ethic from those who have worked with them before.
Ensure Accuracy
Confirm the information provided by the candidate, ensuring their claims about their experience and qualifications are accurate.
Reduce Hiring Risks
Minimize the chances of hiring based on inaccurate or incomplete information.
Save Time
Our efficient electronic processing speeds up the reference check process, freeing you to focus on other critical tasks.
Boost Confidence
Make informed hiring decisions with detailed, reliable information from trusted sources.
A Bad Hire Costs More Than You Think
Reference checks are one of the cheapest safeguards during employee verification. The alternative is far more expensive.
of employers have caught candidates lying on resumes.
of candidates exaggerate their experience on their CVs.
Average cost of replacing a mid-level hire who doesn't work out.
Average time lost to rehiring and retraining after a failed placement.
How Our Automated Reference Checks Work
Our reference check process is fully electronic, making it quick and efficient.
Submit Your Request
Initiate a reference check directly through our user-friendly platform by entering the candidate's details and reference information.
We Contact References
Bchex automatically reaches out to the provided references via secure electronic communication.
Written Responses Are Collected
References complete a structured questionnaire, providing standardized, detailed feedback.
Receive Your Report
All responses are compiled into a clear, comprehensive report that provides actionable insights into the candidate's experience.
Types of Reference Checks We Offer
We offer different types of reference checks to suit your needs. We have a different plan for each type of reference check package.
Personal References
Gain insights into a candidate's character and personal attributes from friends or acquaintances.
Professional References
Understand a candidate's work ethic, skills, and job performance from previous employers or colleagues.
Recommendations
Get recommendations from trusted sources who can vouch for the candidate's qualifications and suitability for the role.
Our Sample Reference Check Questions
Every Bchex questionnaire is designed to elicit specific, useful information, not vague generalities. Below are examples of the types of questions references are asked. These can be customized based on the role and your organization's requirements.
For roles requiring additional scrutiny, consider pairing reference checks with a full background check for a comprehensive pre-employment screening package.
Smooth For You. Respectful For Them.
A reference check reflects on your employer brand. Bchex makes the process feel professional from every angle.
For Employers
- Track every reference in real time from your dashboard
- Automated follow-ups chase non-responders so you don't have to
- Structured reports delivered straight to your inbox
For Candidates
- Candidates are kept informed at every step of the process
- References complete the form on any device, at any time
- Professional, branded communications protect your reputation
Why Employers Choose Bchex for Reference Checks
Fast
Our electronic processing ensures that reference checks are completed quickly and reliably.
Comprehensive
Our structured questionnaires gather detailed information, providing you with a well-rounded view.
Easy
Our platform is designed to be user-friendly, making it easy for you to request and review reference checks.
Compliant
We follow best practices to ensure consistency and compliance with all applicable laws and regulations.
Frequently Asked Questions
What is a reference check?
A reference check is a process where an employer contacts individuals who have previously worked with, managed, or known a job candidate and asks them structured questions about the candidate's performance, character, and suitability for a role.
How long do reference checks take?
Most reference checks conducted through Bchex are completed within 24 to 48 hours from the time the reference receives their invitation. Turnaround depends on how quickly references respond.
What questions are asked during a reference check?
Questions typically cover the candidate's job performance, work ethic, ability to work in a team, how they handle feedback, and whether the referee would recommend or rehire them.
Can a reference check hurt a candidate's application?
A reference check itself doesn't hurt a candidate, but the responses it surfaces might. If a reference raises concerns about performance, conduct, or honesty, that information is relevant to your hiring decision.
Are reference checks required by law?
Reference checks are not legally required in most jurisdictions, but they are strongly recommended as part of a thorough pre-employment screening process.
How much do reference checks cost?
Bchex offers flexible pricing to suit teams of all sizes. Visit our pricing page to explore individual check options and bundled packages that include reference checks alongside background checks and verifications.
Can I customize the questions Bchex asks?
Yes. While Bchex provides validated, professionally designed questionnaire templates, you can request customization to add role-specific questions or adjust the format to suit your hiring process.
Last updated: May 2026
Ready to Get Started?
Talk to one of our Chexperts today and see how our reference check service can help you make confident, informed hiring decisions.
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