We Have Rebranded

From Background Investigation Bureau to bchex 

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The change from Background Investigation Bureau to Bchex marks a significant milestone in our company's history. Bchex represents our commitment to modern and technological innovation. The name, with its unique spelling and shorthand, conveys our distinctiveness in a crowded market. Our custom-designed logo and font underscore our originality, establishing 'chex' as our proprietary term. The color palette honors our past while signaling our future-focused vision. Bchex represents our dedication to leading the background screening industry with cutting-edge technology and unparalleled service.

FAQ

Is BIB being bought out or doing a merger?

No, there's no buyout or merger happening with us. We're still the same company, legally known as Background Investigation Bureau, and there's been no change in our ownership or structure. We've filed a Doing Business As (DBA) with the State of North Carolina, which allows us to use the name Bchex for our business operations. This means that while our official legal name remains Background Investigation Bureau, we will present ourselves as Bchex in all our communications and branding. Using a DBA name is a common practice for companies wanting to update their brand or operate under a name different from their legal corporate name without altering their legal structure. It's part of our effort to refresh our brand and align more closely with our future goals and offerings.

Is this a name change or is BIB the parent company?

It's a name change, not a situation where BIB is the parent company of Bchex. We've officially changed our name by filing a "Doing Business As" (DBA) with the State of North Carolina. This means we are still the same company, but we're now operating under the new name, Bchex.

What Systems or Software Changes will Happen?

Since it's just a name change and not a buyout or merger, our systems and software offerings will continue as they have been. However, we're always working on improving and developing new enhancements and technology solutions. So, while there won't be any system changes just because of the name change, you can definitely look forward to some exciting announcements and updates from us this year.

Why do you use the term "A BIB Company" in your Logo

We're using "A BIB Company" in our logo for a short while to help our customers feel comfortable and reassure them they're in the right place, especially since many of you have known us as BIB for almost 30 years, and some have been with us for over 20 years. We understand that changes like these can be challenging, and we want to make this transition as smooth as possible for you.

Do we need to change the agreements that are currently in place?

For our existing clients, there's no need to change your current agreements. This is because Background Investigation Bureau LLC remains our legal entity, so everything stays the same on that front. For new clients, we'll start using the Bchex name in our agreements. As we update agreements over time with existing customers, we'll also transition to using the Bchex name. Legally, Background Investigation Bureau LLC and Bchex are the same entity. We've filed a DBA (Doing Business As), which legally allows us to use both names.

Does Your Account Payable Department need a new Vendor Packet?

No, new vendor packets for Accounts Payable aren't necessary. Since our legal entity, Background Investigation Bureau LLC, hasn't changed—only our name has changed through a DBA (Doing Business As)—all the legal and financial details remain the same. This means there's no need for updated vendor packets because our company's legal and financial standing hasn't altered.

What name should be used when paying the invoice?

When paying by check or any other method, please start using the name "Bchex" as the payee after April 30th. However, our financial institution will still accept checks made out to "Background Investigation Bureau." We kindly ask that you update the payee name to "Bchex" going forward.

Do we need to get another W9?

No, you don't need a new W-9 form because of our name change. The change is a "Doing Business As" (DBA) change, so our legal entity, Background Investigation Bureau LLC, remains the same. Therefore, a new W-9 is not required.

You've seen our brand grow and evolve.

We understand that change can be challenging, and sometimes, it's not easy to embrace. That's why we're taking a moment to share our roadmap for transformation with you. 

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Phase 1: Get Set (Month 1)

We're getting together to brainstorm and make sure Bchex starts off on the right foot. We're taking care of all the legal stuff and paperwork along the way. Plus, we're looking forward to showing our team the new Bchex look and handing out some cool new gear. 


Phase 2: Teaming Up (Months 1-2) 

In the next step, we'll engage our customers about the upcoming shift with targeted emails and personal calls. After the initial communications we are introducing Bchex initially presenting it as Bchex, A BIB Company' across our digital platforms. This co-branding strategy eases the transition, pairing the new Bchex logo with the well-known BIB emblem for a smooth, recognizable update. 


Phase 3: The Big Shift (Months 3-9)

On the tech front, we are giving our software and customer service tools a Bchex makeover. Expect to see the new branding on most interactions, whether it's an email in your inbox or how we handle your customer support requests. Our marketing efforts are now all about Bchex.  Our website is being revamped to reflect Bchex as we begin migrating previous blog posts, articles, and digital assets. We have been BIB for a long time, so finding and updating everything will take some time. 


Phase 4: The Grand Reveal

We have actually been creating a slow transition to our new name to help everyone make the change, but we still want to celebrate when we are done!   

Stay updated on our transition:

Visit our blog to see the recent news and updates on background screening information.

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A Fresh Start!

We’re thrilled to announce that our rebranding journey has begun! Our mission to innovate and serve you better remains steadfast, and our new identity will reflect this commitment. Stay tuned as we unfold the new chapters of our story.

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Behind the Scenes

Curious about the makings of Bchex' rebrand? It's a blend of intense brainstorming sessions, endless coffee, and the collective genius of our dedicated team! We're excited to share that our brand guide is now complete, paving the way for a consistent and dynamic brand experience. Stay tuned for more updates as we bring our new identity to life!

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Logo Unveiling Soon

The big reveal is just around the corner! Our new logo is a symbol of our growth and the clear, transparent, and approachable future we're building together. Keep an eye out for the grand unveiling. We can't wait to show you!

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Our Facility's Transformation 

Our brand's evolution is mirrored in our physical space. Witness the change of our facility as it transforms into an environment that fuels our passion, supports our team, and attracts the best talent. This is where the future of background screening takes shape.

Our Brand Story – The Meaning Behind Bchex 

In the early days of the background screening industry, a visionary idea took shape in the form of Background Investigation Bureau (BIB). This journey began 25 years ago, at a time when background checks were a novel concept. The process was painstakingly manual, involving paper forms, faxes, and physical trips to courthouses. Back then, credibility and a sense of institutional trust were paramount. Companies, cautious about sharing sensitive employee information, sought a brand that echoed the reliability of established institutions. Thus, BIB was born - strong, perhaps a bit intimidating, and with an air of officialdom that often-led people to mistake it for a government entity. 

Fast forward to today, where background checks have become a staple for 95% of companies. The landscape has evolved dramatically; what was once a manual task now thrives on technology and software sophistication. Our clients no longer just seek trust in the concept of background checks; they demand exceptional service, rapid turnaround times, and cutting-edge technology. In this era, to be outstanding means to be driven by technology. 

Recognizing this shift, it was clear that BIB needed to transform to stay in step with the modern needs of our customers. Thus, the birth of Bchex - a name that encapsulates what we do but in a contemporary, edgy manner. The uniqueness of the spelling and the shorthand approach reflect our innovative spirit in a competitive landscape. Our logo, with its bespoke font, is not just a typeface; it's a statement of our uniqueness. It symbolizes our ownership of 'chex' as shorthand, laying the foundation for our sub-brands. 

Our color choice is a nod to our past, yet it's been refined and revitalized for the future. The two-syllable structure of Bchex makes it memorable, embedding our brand in the minds of our customers. 

This brand transition is more than a mere change of name or logo; it's a declaration. It proclaims to the world that we are a modern, unique, and technology-savvy company, ready to lead in an evolving industry. Bchex is not just our name; it's our commitment to innovation, excellence, and the future of background screening.