Frequently Asked Questions
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What is Volunteer Tracker and why did Bchex acquire it?
Volunteer Tracker is a widely used platform that helps schools and nonprofits manage their volunteer programs efficiently and securely. It offers tools for volunteer registration, approval, hours tracking, and communication—all from a centralized system. Bchex acquired Volunteer Tracker to enhance its service offerings to mission-driven organizations, providing an integrated, safer, and more streamlined volunteer onboarding process.
How will this acquisition benefit current Volunteer Tracker users?
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Seamless integration with Bchex’s background screening services
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Continued access to the existing platform with no service interruptions
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Future enhancements in usability, reporting, and system integration
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Strengthened compliance and security infrastructure powered by Bchex
Who can I contact for support or more information?
Current users can continue using their existing support channels. For general inquiries or to learn more about the integration, visit www.bib.com or contact Bchex directly.
Will there be any immediate changes to the Volunteer Tracker platform?
No. Bchex is committed to maintaining the simplicity and functionality users currently rely on. There will be no immediate changes in user access or platform operations. All existing support and service channels remain active.
How does this acquisition improve volunteer onboarding?
With Bchex’s industry-leading background screening tools integrated into Volunteer Tracker, organizations can conduct safer, faster, and more compliant volunteer onboarding. This end-to-end process minimizes administrative burdens while improving security and efficiency.
Is the Volunteer Tracker team being absorbed into Bchex?
While specific staffing details were not disclosed, Bchex emphasized a smooth transition and ongoing platform support. The goal is to retain the expertise and continuity Volunteer Tracker users are familiar with.
What are Bchex’s future plans for Volunteer Tracker?
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User experience
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Reporting capabilities
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Integration with other systems
These updates will be backed by Bchex’s trusted compliance and security standards to better serve schools and nonprofits.